Our Ethical Policy
Along with our commitment to the environment we follow a strict ethical policy. GoldPaq™ is dedicated to making a difference in the environment and to those in need.
Help Us Sleep Soundly at Night
We are against Dirty Gold, Conflict Diamonds and other unethical practices in the gold and precious metals industries.
We take steps to ensure all the gold we handle is refined in facilities who respect and follow environmental protection standards.
Our code of ethics adheres to a high standard, and we expect our affiliates to feel the same.
Stolen Jewelry and Gold
Although our service is confidential, we cannot accept stolen gold, jewelry or items.
We want to give you cash for your grandma’s antique gold engagement ring, but we can’t if you stole it from her.
Although we buy a lot, we don’t buy everything and anything
Privacy & Security
In the course of doing business online there are times your identity can be put at risk.
We follow a strong privacy policy because we take the security of your information seriously.
Our Truste certificate is proudly displayed on our website, further proving the validity of our service and commitment to our customers.
We are actively comitted to your privacy
Donating Gold and Jewelry
We also urge our customers to donate their gold to charity.
Send us your unwanted jewelry and for a minimal fee (to cover our costs), GoldPaq™ will recycle the gold you donate and give the proceeds to charity.
Or if you don’t want to give away all of your cash, you can choose to donate a specific percentage of your payment.
Not only will we donate the proceeds to charity on your behalf, but we’ll match you dollar for dollar up to $25 dollars of your donation.
Use your scrap gold to help those in need.
Better Business
We are proud to display and link to our Better Business Bureau listing because we want you to see how well we treat our customers.
We deal with all customer complaints and issues as quickly as possible, we want you happy because satisfied customers refer their friends.
Plus, as you can see by our website, we make it easy for you to get in touch with us.
Have Ideas?
We will always strive to find new ways for enhancing our customers experience and protecting the world around us.
If you have any questions or suggestions regarding our performance or our ethical policy we want to hear them.
Use the form below to let us know how you feel.
We look forward to hearing from you.
*We will not spam your email as mentioned in our Privacy Policy
